Delivery

Due to the ongoing issues with COVID-19 the wellbeing of our customers is top priority and all the necessary precautions have been put in place to ensure the safety of our customers. This includes contact free delivery which we are currently operating on all of our orders. Stay safe!

DELIVERY OPTIONS:

UK STANDARD - FREE
3-5 WORKING DAYS

UK EXPRESS - £3.99 (FREE OVER £40)    
2-4 WORKING DAYS

UK ROYAL MAIL GUARANTEED NEXT DAY - £9.99                                              WITHIN 24 HOURS

EU STANDARD - £9.99 (FREE OVER £50) 
5-7 WORKING DAYS

USA/CANADA STANDARD - £14.99
(FREE OVER £50)     
7-10 WORKING DAYS

AUSTRALIA/NEW ZEALAND - £14.99  
(FREE OVER £50)    
10-12 WORKING DAYS 

Please note shipping times are estimated and are calculated from the date the order is placed and include processing times. Tracking information will be provided once your order has been dispatched. We use trusted shipping couriers and make every effort to ensure your order reaches you within the stated time frame. Please note delivery of your order may take longer during sale or other busy periods, such as Black Friday.

We are unable to deliver on public and bank holidays, Christmas Day, Boxing Day or New Year’s Day. On these dates, delivery will take longer than usual. Please allow an extra working day for each of these days when calculating the estimated delivery date and when selecting your delivery option.

CUSTOMS CHARGES:

Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by The Hella Shop. For more accurate information, we’d advise getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.